Different combinations of delivery methods may be offered, depending on factors that include country in which you live and how soon you would like to receive the goods. Please carefully review the list of delivery methods offered during the purchase process.
How much does shipping cost?
Shipping prices are based on your location and the weight of the items you’ve ordered.
How long does shipping take?
All orders require a minimum of one business day to be processed before shipping. This is in addition to the estimated delivery time for your chosen method of shipping. Orders placed between Friday to Sunday will be shipped Monday.
Royal Mail Signed For® 1st Class
We aim to deliver your parcel the next working day – and give you the added benefits of :
- Check online or on your mobile to see when your item has been delivered
Royal Mail Special Delivery Guaranteed® 1pm
When it’s simply got to be there, use Royal Mail Special Delivery Guaranteed® for delivery by 1pm next day, you can follow your parcel’s progress from start to finish with online tracking.
EUROPE AND REST OF THE WORLD
International Tracked & Signed
All our tracking services aim to deliver to Western Europe within 2-5 working days, Eastern Europe within 3-5 working days and Worldwide within 5-7 working days.
The availability of our Tracking and Signature services depends on where your item is going.
Where applicable, you’ll be able to track your item via our Track your item service.
Signature on delivery
A signature is taken on delivery of items sent using International Tracked & Signed and International Signed.
Please note: Most deliveries arrive on time, however some deliveries may be delayed due to customs inspections in the destination.
All training programs are downloadable in PDF format and can be saved to your computer or smartphone. Please ensure you provide an accurate/active email address at check-out, and be sure to check your junk folder if you do not receive your program immediately after purchase. If you have not received the program, please use the contact form to let us know and we will have it resent to you within 24hrs.
For information on our Returns Policy, click here.